Last updated: June 2026
Nexa Digital Labs LLC ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including NexaAgent and any related platforms or tools.
We may collect information you provide directly, such as your name, email address, phone number, and business information when you create an account or use our services. We also collect usage data automatically, including device information, IP address, browser type, pages visited, and interaction data with our platforms. If you use integrations such as MLS, CRM, or calendar services, we may access data from those systems as authorized by you.
We use collected information to provide and maintain our services, to personalize and improve your experience, to process transactions and send related communications, to provide customer support, to analyze usage patterns and improve our platforms, and to comply with legal obligations. We do not sell your personal information to third parties.
We operate automated SMS/MMS programs on behalf of our clients (for example, a job-photo program in which a client's crew members text job-site photos and receive confirmations and program updates). Participants opt in to these messages and may receive a welcome message, transactional confirmations, and program updates. Message frequency varies and message and data rates may apply. Participants can opt out at any time by replying STOP, or reply HELP for assistance.
Mobile opt-in data and phone numbers collected for SMS messaging are never sold, rented, or shared with third parties or affiliates for their marketing purposes. Mobile information is used solely to operate the messaging program the participant enrolled in. No mobile information is shared with third parties except subprocessors (such as our messaging provider) strictly as needed to deliver the messages.
We implement industry-standard security measures to protect your information, including encryption in transit and at rest, secure authentication, and access controls. Your data is stored on secure cloud infrastructure. While we strive to protect your information, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
Our services may integrate with third-party platforms such as MLS systems, CRM tools, calendar services, messaging providers, and social media platforms. These integrations are initiated by you and governed by the respective third party's privacy policies. We only access data from these services as necessary to provide the features you have enabled.
We may use cookies and similar tracking technologies to enhance your experience, analyze site traffic, and understand usage patterns. You can control cookie preferences through your browser settings. Disabling cookies may affect certain features of our services.
Depending on your jurisdiction, you may have the right to access the personal information we hold about you, request correction of inaccurate data, request deletion of your data, opt out of certain data processing activities, and receive a portable copy of your data. California residents may have additional rights under the CCPA. To exercise any of these rights, please contact us using the information provided below.
We retain your information for as long as your account is active or as needed to provide our services. We may also retain certain information as required by law or for legitimate business purposes such as resolving disputes and enforcing agreements.
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected information from a child, we will take steps to delete that information promptly.
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically. Your continued use of our services after changes are posted constitutes acceptance of the revised policy.
If you have questions or concerns about this Privacy Policy, contact us at adam@nexadigitallabs.ai.
Nexa Digital Labs LLC
2108 N ST STE N
Sacramento, CA 95816